MADU, Y. M.; MINANDA.DOCX, H. . Peran Front Office Dalam Menangani Complaint Tamu di Hotel Amber Lombok Beach Resort. Jurnal Penelitian Mahasiswa Pariwisata, [S. l.], v. 2, n. 1, p. 151–155, 2024. Disponível em: https://jurnal.fe.unram.ac.id/index.php/jimpar/article/view/1155. Acesso em: 3 jul. 2024.