The Use of Code Switching Among Waiters in Restaurant and Bar Operations at Amber Resort-Selong Belanak Central Lombok

Authors

  • Ainul Yakin Politeknik Pariwisata Lombok
  • Endang Sriwahyuni Politeknik Pariwisata Lombok
  • Lalu Ahmad Zaki Politeknik Pariwisata Lombok

DOI:

https://doi.org/10.29303/intour.v2i2.834

Keywords:

Code Switching, Restaurant, Bar Operations, Amber Resort

Abstract

The purpose of this study is to analyze what language elements are most widely used in code-switching among waiters at Amber Beach Resort restaurant. The data collection methods used in this research include document study, field research, collecting data by recording respondents and taking notes (Note-taking) on managers and F&B Service staff at Amber Beach Resort Restaurant. The results found that the language elements that experienced the most code-switching were from Indonesian to English and Sasak language to English. Waiters/managers and other staff mostly use Indonesian to English elements

References

Chloros, P. G. (2009). Gardner-Chloros, Penelope Sociolinguistic factors in code-switching.

Deckert, S. K., & Vickers, C. H. (2011). An Introduction to Sociolinguistics. In An Introduction to Sociolinguistics. https://doi.org/10.5040/9781350934184

Deckert, S. K., & Vickers, C. H. (2011). An Introduction to Sociolinguistics. In An Introduction to Sociolinguistics. https://doi.org/10.5040/9781350934184

Dykes, R. (2018). Code-switching among bilinguals. International Education and Exchange Research, 2, 73–83. https://www.u-fukui.ac.jp/eng/international/overview/publication/international-education-and-exchange-research/international-education-and-exchange-research-vol-2/

González, M. de los Á. G., Mackenzie, J. L., & Álvarez, E. M. G. (2008). Languages and Cultures in Contrast and Comparison. P&Bns 175, 393.

Hoffman, Charlotte. 1991. An Introduction to Bilingualism. London and New York: Longman.

Stapa, S. H., & Khan, N. N. B. S. (2016). Functions of code-switching: A case study of a mixed Malay-Chinese family in the home domain. Pertanika Journal of Social Sciences and Humanities, 24(February), 181–194.

Suhud, U., Allan, M., Wibowo, S. F., Sabrina, E., & Willson, G. (2020). Measuring customer satisfaction of a café and coffee shop colony at a traditional market. Journal of Foodservice Business Research, 23(1), 78–94. https://doi.org/10.1080/15378020.2019.1686897

Wibowo, A. I., Yuniasih, I., & Nelfianti, F. (2017). Analysis of Types Code Switching and Code Mixing by the Sixth President of Republic Indonesia’s Speech at the National of Independence Day. Progressive; Journals of Linguistics, Literature, and Teaching, 12(2), 77–86.

Downloads

Published

2023-10-23

How to Cite

Ainul Yakin, Endang Sriwahyuni, & Lalu Ahmad Zaki. (2023). The Use of Code Switching Among Waiters in Restaurant and Bar Operations at Amber Resort-Selong Belanak Central Lombok. International Journal of Tourism Business Research, 2(2), 102–110. https://doi.org/10.29303/intour.v2i2.834