Pelatihan Inklusi Keuangan dan Pendampingan Penggunaan Sistem Pembayaran Non Tunai Berbasis QRIS Pada Penjamah Makanan Di Kawasan Kuliner Bumi Gora Udayana Kelurahan Karang Baru, Kecamatan Selaparang, Kota Mataram JURNAL PENGABDIAN MAKARYA SEPTEMBER 2025

Abstract

Abstract
The behavior of residents living in urban areas towards fulfilling their primary needs tends to change, this
change has a positive impact on the development of culinary businesses due to increasing consumer
demand for food and beverage products. One of the groups of culinary traders is food handlers in the Bumi
Gora Udayana culinary area, Karang Baru Village, Selaparang District, Mataram City. However, on the other
hand, food handlers' lack of knowledge regarding financial literacy and non-cash payment systems will have
an impact on their welfare which is not always positively correlated with increasing sales turnover of the
products produced. Therefore, dedication related to financial inclusion and a QRIS-based non-cash
payment system is very necessary. The activity method used in this activity is firstly observing the target
audience to ensure the target's knowledge is related to financial inclusion and the QRIS-based non-cash
payment system, providing counseling using participatory methods and providing evaluation and
monitoring assistance to food handlers related to financial linclusion and the system. QRIS-based non-cash
payments 2 weeks after the service was carried out. The results of this activity were that the first
participants who attended exceeded the set target, namely 23 people (115%), participants did not have
sufficient knowledge about financial literacy and the QRIS-based non-cash payment system, they do not
know the difference between cash and non-cash payment systems and do not know the impact of non-cash
payment systems on their income. One of the causes of the participants' low knowledge was due to their
low level of education. Second, after being presented with material related to QRIS, participants were
interested in using it, however, assistance was needed from bank financial institutions.