PENINGKATAN PEMAHAMAN PEGAWAI BADAN PENGAWASAN KEUANGAN DAN PEMBANGUNAN (BPKP) PROVINSI NTB TERHADAP PROGRAM JAMINAN SOSIAL PT TASPEN (PERSERO) MELALUI SOSIALISASI LAYANAN DIGITAL DAN MANFAAT KEPESERTAAN ASN

Abstract

Abstract
This socialization activity aimed to improve the understanding of BPKP NTB employees regarding the social security programs provided by PT Taspen (Persero), particularly concerning the benefits of civil servant (ASN) membership and the utilization of digital services in administrative processes. The activity was conducted on April 23, 2026, at the Office of the Financial and Development Supervisory Agency (BPKP) of West Nusa Tenggara Province using an educational and participatory approach. The program included the delivery of materials, explanations of social security benefits such as Old Age Savings (THT), Pension Benefits, Work Accident Insurance (JKK), and Death Insurance (JKM), as well as the introduction of digital services, including the TOOS (Taspen One Stop Service) website and the ANDAL by Taspen application. The results indicated an improvement in participants’ understanding of ASN social security benefits and increased awareness of the importance of utilizing digital services to support claim submission and authentication processes. In addition, participants demonstrated positive responses and active participation during the discussion sessions, indicating that the socialization activity was effectively implemented. Overall, this activity contributed to enhancing social security literacy and promoting the adoption of digital services among civil servants.

Abstrak
Kegiatan sosialisasi ini bertujuan untuk meningkatkan pemahaman Pegawai BPKP NTB terhadap program jaminan sosial PT Taspen (Persero), khususnya terkait manfaat kepesertaan ASN serta pemanfaatan layanan digital dalam proses administrasi. Kegiatan dilaksanakan pada 23 April 2026 di Kantor BPKP Provinsi Nusa Tenggara Barat dengan pendekatan edukatif-partisipatif yang mencakup penyampaian materi, penjelasan manfaat program jaminan sosial (THT, pensiun, JKK, JKM), serta pengenalan Website seperti TOOS (Taspen One Stop Service) dan juga aplikasi digital seperti ANDAL by Taspen. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta terhadap manfaat program jaminan sosial ASN, serta meningkatnya kesadaran akan pentingnya penggunaan layanan digital dalam mendukung proses klaim dan autentikasi. Selain itu, peserta juga menunjukkan respons positif dan partisipasi aktif dalam sesi diskusi, yang menandakan bahwa kegiatan sosialisasi berjalan efektif. Secara keseluruhan, kegiatan ini berkontribusi dalam meningkatkan literasi jaminan sosial dan digitalisasi layanan di lingkungan ASN.